
Read what some delighted clients have had to say about Julie's courses:
Matthew Batham, Freelance Business
Journalist
"Julie Eldrett has provided me with invaluable, practical advice which I have been able to pass on to the readers of a range of business titles in areas including food and drink retail, health and beauty and hairdressing. "
Tina Mack, Mack Hairdressing
"I went on a customer service course with Julie recently and also took a long with me 2 of my receptionists. Before the course we thought our customer service was good but hopefully we we would pick up a few tips to make it even better. I have never been on a course before where I thought the presenter was so in tune with the subject and her audience. Instead of a few tips we learnt a huge amount from Julie, and that learning is still continuing as her back up support has been fantastic. I very much look forward to working with Julie again in the future and to include the rest of our team."
Barry Jarega Head of 'Business Development?', Saks Hair & Beauty
"Julie was a Saks franchisee before working for head office as our customer care expert. There is no-one else we would ask to present customer care roadshows to our franchisees and their teams, because she’s the best of the best. The seminars were inspiring and everyone who attended took away invaluable advice and ideas to further improve their customer service.